One campaign builder. Every channel.
Create, schedule and manage outbound campaigns across WhatsApp, SMS, RCS and transactional email from one workspace, with the flexibility to reach each audience on the right channel.
- Build campaigns across multiple channels
- Target and personalize your audience
- Track every send in real time
Hi {{first_name}}, we've got something you might like.
From idea to send, all in one place.
Build your campaign, choose your audience, select the channel and schedule when it goes out without jumping between different platforms.
Everything you need to manage a campaign from one workspace.
Choose the right channel for every campaign.
Different messages need different channels. DLVRD gives your team one place to manage outbound communication across the channels available to your business.
Run rich, interactive campaigns using approved marketing templates, images, videos and buttons.
SMS
Reach customers directly with promotions, announcements and time-sensitive communication.
RCS
Create richer branded messaging experiences with interactive content.
Transactional Email
Send important transactional communication from the same connected platform.
Reach the customers the message was meant for.
Organize your contacts into relevant audiences instead of sending every campaign to everyone. Create audiences using the customer information and segmentation available inside DLVRD or connected systems.
- Customer attributes
- Tags & segments
- Custom contact lists
- Reusable audiences
Build once. Use again.
Save audiences and reuse them across future campaigns without rebuilding your contact lists every time.
Make every message feel less like a broadcast.
Use customer information to personalize campaign content at scale. Use dynamic fields such as customer names and other supported information to make communication more relevant to the recipient.
Hi, check out our latest offers.
Hi {{first_name}}, our latest collection is now available.
Send now or plan ahead.
Control when your campaigns reach customers without needing your team online when the message goes out.
Send Now
Launch the campaign immediately.
Schedule
Choose the date and time.
Recurring
Configure repeat communication where supported.
Your campaign calendar, under control.
Plan launches, promotions, announcements and other communication ahead of time from one workspace.
Let customer actions start the journey.
Not every outbound message needs to begin with someone pressing Send. Connect DLVRD to your business systems and trigger communication when important customer events happen.
Customer event → DLVRD → Right message → Right channel
Turn broadcasts into conversations.
WhatsApp campaigns don't have to end when the message is delivered. Send approved marketing templates to opted-in audiences, then let customers reply and continue the interaction with Vaya AI or your team.
From campaign to customer conversation.
Connect proactive marketing with the same customer journey your support and sales teams already manage.
Build once. Stay consistent.
Create and manage reusable campaign templates so your teams don't have to start from scratch every time they need to communicate.
Keep messaging consistent across teams while making campaign creation faster.
Check before you send.
Preview campaign content and send tests before launching communication to your full audience.
Preview
See how your campaign will appear.
Send Test
Deliver a test message.
Review
Check content, links and formatting.
Launch
Send or schedule the campaign.
Fewer surprises after Send.
Give your team a final check before the campaign reaches customers.
Every send reports its own results.
See how each campaign performs as it happens, without waiting for reports from separate channel tools.
Metrics available depend on the selected channel.
Real-time visibility from send to response.
Understand what happened to your campaign after you pressed Send.
The send is only the beginning.
DLVRD connects outbound communication with the rest of the customer journey.
Campaign
Customer receives your message.
Response
Customer replies through the channel.
Vaya AI
Handles routine questions or understands intent.
Unified Inbox
Conversation reaches your team when needed.
Customer Journey
The interaction continues with its context intact.
Marketing, sales and support stay connected.
A campaign can start the conversation without creating another disconnected customer journey.
Trigger campaigns from what happens in your business.
Connect DLVRD with your CRM, e-commerce platform, ERP and other systems so outbound communication can respond to real customer activity.
Your business systems provide the event. DLVRD handles the communication.
New customer
Welcome communication
New order
Confirmation
Customer segment changes
Relevant campaign
Appointment booked
Reminder journey
Service completed
Feedback request
What changes when campaigns are connected.
Without DLVRD
With DLVRD
Different businesses. Different reasons to reach out.
Retail & E-Commerce
Product launches, promotions, cart recovery and loyalty.
Banking & Financial Services
Customer notifications, reminders and approved communication.
Automotive & Mobility
New models, offers, service reminders and after-sales campaigns.
Healthcare
Appointment reminders and service communication.
Hospitality & Travel
Offers, booking communication and guest engagement.
Real Estate
Project launches, property alerts and lead follow-ups.
Education
Admissions communication, announcements and reminders.
Frequently asked questions
What can we run campaigns on?
Campaigns can go out over WhatsApp, SMS, email and RCS from the same builder, to the same segmented audiences. Running them from one place is what makes the results comparable, since the delivery and engagement figures come from one reporting model rather than four vendors' dashboards.
How does audience segmentation work?
Audiences are built from the contact and conversation data already in the platform, and campaigns can be personalized per recipient rather than sent as one identical message. Because the campaign and the inbox share those contacts, a reply to a campaign lands as a normal conversation with the campaign in its history.
What is a triggered campaign?
A triggered campaign sends when something happens rather than at a time you pick, for example an abandoned cart, a booking confirmation or a renewal date. The trigger can come from customer behaviour or from a connected system through an integration.
How do we know whether a campaign worked?
Campaign reporting covers delivery, engagement and outcomes across channels in one view, and campaigns can be tested before a full send. The conversations a campaign starts stay attached to it, so the result is measured on replies and outcomes rather than sends alone.
Turn every customer touchpoint into a better experience.
Bring conversations, campaigns and AI in one platform built to help your business connect, respond and grow.