Customer outcomes
Technology designed around measurable improvements in service, growth and loyalty, not feature checklists.
About DLVRD
Reach. Engage. Retain.
DLVRD is VAYACOM's AI-powered omnichannel platform, born from a decade of carrier-grade connectivity and built so every business conversation actually goes somewhere.
500+telecom operators & partners
60+countries reached
10+industries served
Hi, I'm Vaya 👋
Why we exist
Customersdon'tthinkinchannels.Theyjusttalk.DLVRDmakessureeverybusinessistheretoanswer,oneverychannel,inoneconversation.
Our purpose
Make every business conversation more useful.
Customers move between SMS, RCS, WhatsApp, voice, video and social without thinking about it. DLVRD brings those channels, plus campaigns, workflows, analytics and AI, into one platform so businesses can follow the conversation instead of losing it.
Behind it sits VAYACOM's connectivity network, the same carrier-grade infrastructure that serves enterprises and telecom partners in more than 60 countries.
500+telecom operators and partners worldwide
60+countries covered by the network
AI + Humanhybrid engagement on every channel
The journey
From connectivity to intelligent engagement.
2012
Voice first
VAYACORP was established in Montreal, Canada, building international voice connectivity.
2018
Messaging joins
The messaging department expanded the company beyond voice into A2P SMS at scale.
2021
VAYACOM Ltd.
VAYACOM Ltd. was incorporated in Cyprus, serving enterprises and telecom partners internationally.
2024
DLVRD is born
The CPaaS department introduced DLVRD, bringing omnichannel engagement, automation and AI into one platform.
Today
Reach. Engage. Retain.
DLVRD supports enterprises and white-label partners across 10+ industries, with Vaya answering around the clock.
What we believe
Three principles behind every release.
Connected thinking
One platform that unifies channels, data and workflows instead of adding another isolated tool to the stack.
Responsible scale
Official channels, reliable infrastructure, operational controls and clear governance at every step.
Where to find us
Backed by VAYACOM. Verified by Meta.
An official Meta Tech Solution Provider with offices across three continents and a network reaching sixty more countries.
Larnaca, Cyprus
VAYACOM Ltd. headquarters
+357 24 020 216
Beirut, Lebanon
Regional operations
+961 1 889 720
Montreal, Canada
Where the story started, 2012
Riyadh, Saudi Arabia
GCC office
India
Regional office
Ukraine
Regional office
FAQ
Frequently asked questions
Who is behind DLVRD?
DLVRD is built by VAYACOM, an official Meta Tech Partner and Business Solution Provider for the WhatsApp Business Platform. DLVRD is the customer engagement platform; VAYACOM is the parent company and the connectivity behind it.
What is the relationship between DLVRD and VAYACOM?
VAYACOM is the parent organization and supplies the carrier-grade connectivity; DLVRD is the platform built on top of it for campaigns, customer service, AI agents and automated journeys. Customers buy DLVRD; the messages travel on VAYACOM's infrastructure and Meta's verified WhatsApp platform.
What does being a Meta Tech Partner mean?
It means the WhatsApp Business Platform is accessed through an official, Meta-recognised route rather than an unofficial integration. Practically, that is what allows a verified business profile, approved message templates and messaging at scale on WhatsApp.
What problem does DLVRD set out to solve?
Customer conversations fragmenting across channels and tools. Bringing campaigns, service, AI agents and automated journeys onto one platform is what lets a business answer a customer with the full history in front of it, whichever channel that customer chose.
START YOUR NEXT CONVERSATION
Turn every customer touchpoint into a better experience.
Bring conversations, campaigns and AI in one platform built to help your business connect, respond and grow.