Care starts before the waiting room.
Appointment booking, reminders, aftercare and answers to the questions patients actually ask, automated where it's routine, human where it matters.
- One-tap confirm and reschedule
- Vaya answers routine questions 24/7
- Sensitive cases escalate straight to staff
From booking to feedback, nothing slips.
Booking confirmed
The patient picks a slot from live availability, right inside the chat, and gets an instant confirmation.
Smart reminder
A reminder with one-tap confirm or reschedule. Rescheduling rebooks automatically, no phone call.
Visit day
Directions, check-in instructions and any prep the patient needs, sent the morning of the appointment.
Follow-up care
Aftercare instructions and medication reminders, with Vaya answering common recovery questions.
Feedback loop
A short rating request keeps care quality measurable, clinic by clinic, doctor by doctor.
Reminders with one-tap confirm cut no-shows dramatically within the first month.
Vaya handles opening hours, directions, prep instructions and FAQs at any hour.
When a case needs a nurse or coordinator, the full conversation travels with it.
Give your front desk its day back.
See a live patient journey on your own clinic's numbers, from booking to follow-up.
See it on your clinic's flow